24-Hour Cancellation Policy
Why 24-hours' notice or a possible fee?
If you don't let us know that you can't make your appointment (or don't let us know with reasonable notice), someone else also misses out.
We're a busy clinic at Enerchi. When you book an appointment with one of our practitioners, we will hold that time for you. When you don't let us know if you need to change or cancel it means that someone else, who may have needed treatment, also missed out.
Of course we understand that things change, and so we ask that you give us as much notice as possible (at least 24-hours' notice) so that we have enough time to offer that space to someone else.
If you become a serial no-show-er (2-or-more-times in sequence or twice within one month), a fee will be applied to your account. This will need to be paid before any further treatments can commence.